Start Here
Most members start with an audit.
Not sure which plan fits? Begin with a one-time service — then convert to membership if you want ongoing support.
Inspection Readiness Audit
$399
one-time
Full walk-through, written findings report, prioritized fix list.
100% credited toward your first month of membership.
Violation Response
from $499
urgent
Report review, corrective-action documentation, re-inspection prep.
24-hour response.
New Restaurant Package
from $1,499
project
Permits, HACCP, logs, pre-opening readiness.
Everything you need before day one.
What's included
- Scheduled compliance visits
- Unlimited phone & email support
- Staff coaching sessions
- Documentation reviews
- Inspection readiness planning
- Regulatory update summaries
- Discounted project work
- Digital compliance dashboard
- Annual compliance report
- Priority emergency support
Who it's for
- Independent restaurants
- Cafes, delis, and bakeries
- Food trucks and commercial kitchens
- Multi-location restaurant groups
- Operators with recent violations
- Newly opened food businesses
- High-volume kitchens
- Owners who want fewer surprises
Why membership works
- Compliance becomes a routine, not a fire drill
- Staff know exactly what to check each week
- Owners spend less time managing chaos
- Documentation stays organized and current
- Issues are caught before inspectors find them
- You always have someone to call
Membership Plans
Visit frequency, matched to your operation.
Every plan is per location, month-to-month. Cancel with 30 days' notice.
Essentials
1 on-site visit per quarter
For small restaurants that want a steady compliance safety net.
- Quarterly on-site walk-through (4 visits / year)
- Unlimited phone & email support
- Documentation review (logs, permits, SOPs)
- Monthly regulatory update summaries
- Full checklist library access
- Discounted rates on project work
Professional
1 on-site visit per month
Our most popular plan — real accountability, month over month.
- Monthly on-site visit (12 visits / year)
- Staff coaching each visit
- Temperature & cleaning log reviews
- Written corrective-action plans
- Client dashboard with action tracking
- Everything in Essentials
Premium
2 on-site visits per month
For high-volume kitchens and operators who want maximum coverage.
- Two on-site visits per month (24 / year)
- Priority emergency response included
- Management coaching sessions
- Annual compliance report
- Inspection-day support (we're there if requested)
- Everything in Professional
Restaurant Groups
3+ locations
Compliance program design and rollout across multi-unit operators.
- Program design across all locations
- Location-by-location visit cadence
- Multi-manager training curriculum
- Consolidated compliance reporting
- Custom pricing per location
Pay annually, get one month free. Prices are per location. No long-term contract — cancel with 30 days' notice. Audit fee credited to your first month.
Membership services support operational readiness, documentation, training, and compliance management. Inspection outcomes cannot be guaranteed.
FAQ
Common questions about Compliance Shield™.
How long is the contract?+
There is no long-term contract. Membership is month-to-month. Cancel with 30 days' notice at any time. Pay annually and you get one month free.
What happens if an inspector shows up while I'm a member?+
Call us — we're on your side of the phone. Premium members get inspection-day support included; Essentials and Professional members can request on-site backup at member rates.
Is the price per location or per restaurant group?+
Prices are per location. Multi-location operators (3+ locations) get custom pricing under the Restaurant Groups plan.
Do you work with [my cuisine] kitchens?+
Yes — Bangla, halal, kosher-adjacent, Mexican, Chinese, Indian, Caribbean, sushi bars, bakeries, delis, food trucks, ghost kitchens. NYC compliance rules are the same regardless of cuisine; the details we look for change with the menu.
Does the audit fee get credited to membership?+
Yes. The Inspection Readiness Audit fee is credited 100% toward your first month of membership if you sign up within 60 days.
Does membership guarantee that my restaurant will pass inspection?+
No. No consultant can guarantee inspection outcomes. Metro helps improve readiness, reduce risk, organize documentation, train staff, and support stronger compliance systems.
Can Metro help after we already received violations?+
Yes. Metro can review inspection reports, explain cited issues, help organize corrective action documentation, and guide operational improvements.
Does Metro provide legal representation?+
No. Metro provides compliance consulting and documentation support. When legal representation is required, Metro can coordinate with licensed attorneys or authorized representatives.
Can Metro help new restaurants before opening?+
Yes. Metro provides startup support, pre-opening readiness assessments, documentation setup, and operational planning.